Alterations & Returns
We guarantee the perfect fit. If your first shirt doesn’t fit right, we alter or remake it for free.
Do you offer alterations?
We offer free alterations or remakes for your FIRST shirt if it doesn’t fit well. We don’t offer other alteration services.
How will you fix an imperfect fit?
If your shirt doesn’t fit well, we can have a video call with you wearing the shirt to note size adjustments. Alternatively, you can share images or alteration details along with the shirt and we can make the necessary adjustments.
How will I return a shirt that doesn’t fit well?
If you’re based in the US, please return the shirt through United States Postal Service (USPS). If you’re based in Canada, please return the shirt with Canada Post.
What does an alteration cost?
Alterations or remake of your first shirt is free if it doesn’t fit perfectly.
How long does an alteration take?
Do you reimburse the cost of alteration if I use my tailor?
What if my body measurements change?
Please update your size if you suspect it has changed. You can wear the shirt and we can have a video call to note changes to your size.
Will you alter a shirt that has been worn or washed?
Yes. We want you to try out the shirt and wash it to assess the fit. Please return it for alteration within 30 days of delivery.